Additional Benefits Through New York Life Insurance
The benefits listed below are available to all full-time regular employees covered under New York Life Basic Life Insurance. These additional services are provided by New York Life free-of-charge, unless otherwise specified.
This user-friendly online tool allows you and your family members to write a last will and testament, a living will and documents outlining your wishes for final arrangements quickly, easily and cost effectively. EstateGuidance® walks you through the entire process, guiding your choices with a series of questions and breaking down each step into easy-to-understand terms. Access is available anytime, anywhere via tablet, desktop, or mobile app.
Call 800.344.9752 or visit guidanceresources.com
Sometimes you may not know where to start when facing a stressful financial challenge or when you need financial planning expertise. With FinancialConnect® you and your family members have unlimited access to a team of qualified experts including Certified Public Accountants (CPAs), CERTIFIED FINANCIAL PLANNERS™ (CFP®) and other financial professionals to help guide you. If additional help is needed, you can request referrals to financial professionals in your local community.
In addition, on guidanceresources.com, you will have access to financial information on a wide range of topics including debt management, family budgeting, estate planning and tax planning as well as interactive tools and financial calculators.
Call 800.344.9752 or visit guidanceresources.com
If you are facing a difficult legal challenge and don’t know where to start, LegalConnect® can help. This program gives you access to unlimited phone consultations with a staff of attorneys who can provide guidance on issues such as divorce, adoption, estate planning, real estate, and identity theft. If needed, you can be referred to a local attorney for a free 30-minute consultation and a 25 percent reduction in fees thereafter. Lastly, information on low cost and no legal options are available along with referrals to consumer advocacy groups and governmental organizations if needed.
Call 800.344.9752 or visit guidanceresources.com
Life: Just when you think you’ve got it figured out, along comes a challenge. Whether your needs are big or small, New York Life Group Benefit Solutions is there for you with our Employee Assistance & Wellness Support program. It can help you and your family find solutions and restore your peace of mind. This is just another example of how we are committed to Putting Benefits To Work For PeopleSM. Our suite of value-add resources includes:
Employee Assistance Program
Are you feeling overwhelmed by the demands of balancing work and family life? Maybe you have questions about a legal or financial concern. You and your family members now have access to various counseling services including legal, financial, and work-life balance assistance. All counseling calls are answered by a Master’s or PhD-level counselor who will collect some general information and will discuss your needs. The Employee Assistance Program provides a maximum of three in- person or virtual sessions, per issue, per year.
For 24/7 assistance call 800.344.9752 or visit website: guidanceresources.com, Web ID: NYLGBS
Guidance Resources
When you need information quickly to help handle life’s challenges, you can visit guidanceresources.com for resources and tools on topics such as health and wellness, legal regulations, family and relationships, work and education, money and investments, and home and auto. You will also have access to articles, podcasts, videos, slideshows, on-demand trainings and “Ask the Expert” which provides personal responses to your questions.
For 24/7 assistance call 800.344.9752 or visit website: guidanceresources.com, Web ID: NYLGBS
Well-being Coaching
Sometimes you may need help with personal challenges and physical issues that can be overwhelming. To help you achieve your goals, you will have access to a certified coach who will work with you, one on one, to address health and well-being issues such as burnout, time management and coping with stress. You have access to five sessions per year. All sessions are conducted telephonically.
For 24/7 assistance call 800.344.9752 or visit website: guidanceresources.com, Web ID: NYLGBS
FamilySource®
Managing the everyday concerns of home, work and family can be difficult. To help resolve those concerns, you have access to family care service specialists that provide customized research, educational materials and prescreened referrals for childcare, adoption, elder care, education, and pet care.
For 24/7 assistance call 800.344.9752 or visit website: guidanceresources.com, Web ID: NYLGBS
New York Life Group Benefit Solutions (NYL GBS) Secure Travel offers emergency travel assistance, emergency medical transportation and pre-trip planning information and resources (see your plan for details). Service is a phone call away, 24/7/365.
Call (347) 708-1824 and provide the employer name, Ave Maria Foundation, and the policy number SOK602528
Timely services when you need them most. At New York Life Group Benefit Solutions (NYL GBS), we know losing a loved one is difficult. And we understand how challenging it can be for beneficiaries to manage their loved one’s insurance benefits among other pressures during such a difficult time. That’s why, as part of the NYL GBS Survivor Assurance program, we offer services to support beneficiaries when they need it most, including:
1.A NYL GBS Survivor Assurance Account in Your Name
You can access these funds easily by writing a check from the book of drafts being sent to you. Your Certificate of Confirmation explains everything you need to know to access your money.
2.Employee Assistance & Wellness Support
Emotional support for you and your family members at no additional cost. Access available 24 hours a day, seven days a week. Includes work/life assistance, coaching, online articles, resources, and videos.
3.Financial, Legal, Estate Support
Professional support for all types of pressing financial, legal, or estate issues; includes law consultations, tax consultations, credit and tax questions, and much more. Assistance includes identity theft and fraud resolution services, online tools for state-specific wills as well as other important legal documents.
If you have questions about your NYL GBS Survivor Assurance account call us at (800) 570-3778 weekdays between 8:00 am and 7:00 pm (EST).